HidoFrequently asked questions
The questions Hido users ask most.
Does Hido sell VPN plans?
No. Hido is connection software. Plans, servers and plan support come from your provider. You can also use Hido with your own configuration.
Is Hido free?
The Hido app is free to download and use, with no ads. If you use a provider’s service, the provider sets the price of the plan.
What is a provider code?
A short word your provider gives you, such as abcvpn. Type it in the app and Hido finds the right panel for you to sign in.
Does Hido log the sites I visit?
No. Hido never sends your browsing history to Hido’s servers or anyone else. The connection log stays on your device and you can clear it any time. See the Privacy Policy.
How does Smart mode work?
You pick your country the first time you open the app. Sites and IP addresses in that country go direct; everything else goes through the connection. To send everything through the connection, choose All traffic.
How do I delete my account?
In the app: Account → Details → Delete account, confirmed with a 6-digit code sent by email. Full steps are on the Delete account page.
Which devices does Hido run on?
iPhone and iPad on iOS 15 or later, Android phones and tablets, Macs with Apple Silicon (M1 and later) and 64-bit Windows PCs.